LEADSMATE is a complete travel enquiry solution to increase productivity, to save time and money and to reduce operational cost. It allows the clients to easily track and follow up all enquiries and thus, helps in making enquiry handling, tracking and management more efficient. It completely automates the enquiry procedure thereby providing a speedy response and efficient procedure to the entire enquiry flow from the time it is generated till the time of completion. LEADSMATE tracks all enquiries from the originating point thereby, helping the team to improve their enquiry response and achieve excellence in customer services.
LEADSMATE Travel Enquiry Management solution is implemented by Kerala.com Travel Division of Worldviewer Dot Com (India) Ltd. The travel enquiry solution has been selected as one of the Information Week EDGE winners. The project has been shortlisted from more than 200 nominations submitted by different companies across India.
The 'EDGE' initiative by Information Week is an effort to identify, recognize and honour end-users companies in India that have demonstrated the best use of technology to solve a business problem, improve their business competitiveness, and deliver quantifiable ROI to stakeholders.